Last updated: 2026-04-29
KinkyStarter accepts cryptocurrency payments via Cryptomus. Cryptocurrency transactions are final and cannot be reversed by us or by your payment provider.
Monthly subscriptions auto-renew via Cryptomus on a 30-day cycle until cancelled. To cancel, open /account/subscription and click Cancel. Your access continues until the end of the current billing period — no prorated refunds are issued for unused time.
Lifetime purchases are non-refundable. Once your payment is confirmed on the blockchain, the lifetime access grant is permanent and attached to your account. There are no recurring charges.
If you experience a technical error on our side (duplicate payment caused by a system fault, payment confirmed but access not granted after 2 hours), email support@kinkystarter.com with your transaction ID. We'll review within 2 business days and may issue a refund at our discretion via the Cryptomus payout system.
If a renewal payment fails, Cryptomus may retry automatically over 3–5 days. If retries are exhausted without success, your access reverts to the free plan. You can resubscribe at any time.
Invoices stay open for 24 hours. If your transaction doesn't confirm in that window (rare, usually due to insufficient gas fees), the invoice expires. You can create a new checkout — you will not be charged twice.
Cryptocurrency payments do not support chargebacks. Disputes must be resolved by contacting support@kinkystarter.com directly. Initiating a chargeback on a crypto payment is not possible — blockchain transactions are irreversible.
If KinkyStarter experiences extended downtime affecting paid features (more than 24 hours), we may extend your subscription period at our discretion. Contact support with details of the outage if you believe you were materially affected.
For billing questions: support@kinkystarter.com
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